Total Rewards Coordinator, Jacksonville, FL

Jacksonville, FL  Wounded Warrior Project

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Great benefits. Competitive pay. We know these are some of the things people look for in a job .

If you’re the kind of person who believes that honoring and empowering our nation’s veterans is more than just a cause – that it’s a calling – then we’re ready to meet you.

When you join Wounded Warrior Project® (WWP), you’re committing to making a difference. We make a commitment to you, too – helping you to find that spark, ignite your passion to serve, and embark on a career with meaning and purpose.

At WWP, we recognize our mission cannot be accomplished without our talented teammates, which is why we’re proud to offer benefits such as:

· A flexible hybrid work schedule (three days in the office, two days’ work from home)

· Full medical, dental, and vision coverage for both teammates AND family members

· Competitive pay and performance incentives

· A fun, mission-focused, and collaborative team environment

A mission that matters is just the beginning, so if you’re ready to get started, we’re ready for you.

The Wounded Warrior Project (WWP) Total Rewards Coordinator is responsible for working with the total rewards team by providing administrative, clerical, and operational assistance. This role will also assist with special projects and serve as a backup for various activities in support of the team.

DUTIES & RESPONSIBILITIES

Provide operational support to the Total Rewards team (e.g., maintaining accurate records, assisting with internal and external correspondence, and assisting with projects) to ensure smooth and efficient team operations.

Assist with audits, gathering info for required filings, generate ad hoc reports/requests as needed, and/or meeting minutes.

Assist with total rewards and HR-related surveys.

Support the development and upkeep of accurate, compliant, and up-to-date job descriptions that reflect current roles and organizational needs.

Support job evaluations and job analysis processes.

Provide benefit invoice and reconciliation administrative support.

Serve as a resource for teammates by providing basic benefits assistance, including initial outreach for leave of absence or accommodation requests.

Assist with new teammate onboarding benefit presentations.

Collaborate with Benefits Specialists and HRIS to support annual open enrollment preparation.

Help draft a variety of total rewards communications, including monthly wellness articles, benefit updates, and other employee resources.

Provide support on special projects and initiatives led by the total rewards team.

Attend and actively participate in required training and/or meetings, including but not limited to New Teammate Orientation, WWP Cares, ASIST Suicide Prevention training, Leadership training, culture/team based training, or departmental huddles.

Other related duties as assigned.

KNOWLEDGE, SKILLS, & ABILITIES

Basic knowledge of compensation, benefits, and rewards structures.

Awareness of federal and states regulations related to benefits and compensation (e.g., FLSA, ACA, HIPAA, ERISA).

Demonstrated ability to manage sensitive matters with diplomacy, empathy, and confidentiality.

Proficiency using Microsoft Office, e.g., Word, Excel, Outlook, and PowerPoint.

Excellent written and verbal communication skills.

Strong collaboration skills with a team-oriented mindset and the ability to effectively engage with teammates on day-to-day operations and cross-functional initiatives.

Proven critical thinking, problem-solving, and analytical skills.

Familiarity with HRIS platforms (e.g., Workday).

Effective organizational and time management skills with the ability to manage multiple projects efficiently, adapt to changing priorities, and meet deadlines in a fast-paced environment.

Strong interpersonal skills with demonstrated ability to develop and maintain professional relationships at all levels of an organization and to build successful, effective partnerships.

High level of accuracy in data entry, documentation, and reporting.

High energy level. Self- starter; willing to take initiative.

Unequivocal commitment to the highest standards of personal and business ethics and conduct.

Mission-driven, guided by core values, and a pleasure to work with.

EXPERIENCE

Requirements

Two years of experience in Human Resources.

Two years of experience supporting employee communications, such as preparing benefits guides, FAQs, or onboarding materials.

Preferences

Four years of experience in Human Resources.

Two years of experience in total rewards, compensation, or benefits administration.

EDUCATION

Requirements

Associate degree. Equivalent combination of applicable education, training, certification, and experience may be considered in lieu of degree.

Preferences

Bachelor’s degree.

CERTIFICATIONS & LICENSURE

Requirements

None.

Preferences

Professional certification in Human Resources (e.g., aPHR, PHR, SHRM-CP).

WORK ENVIRONMENT/PHYSICAL DEMANDS

General office environment; temperature controlled.

Sitting for extended periods.

Up to 5% travel.

*ca-dj

#LI-HYBRID

Wounded Warrior Project® is an equal opportunity employer committed to providing equal employment opportunity to all persons without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, marital status, citizenship, age, veteran or military status, disability, genetic information, or any other characteristic protected by law.

Please note:Wounded Warrior Project is not seeking assistance or accepting unsolicited resumes from search firms without a written search agreement in place. All resumes submitted by search firms to any employee at Wounded Warrior Project via email, the Internet or directly to hiring managers at Wounded Warrior Project in any form without a valid written search agreement in place will be deemed the sole property of Wounded Warrior Project, and no fee will be paid in the event the candidate is hired by Wounded Warrior Project as a result of the referral or through other means.”

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Total Rewards Coordinator, Jacksonville, FL

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