Colorado Springs, CO Amentum
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The mission of the Lone Wolf program is to support, operate, and maintain the Distributed Continuity Integrated Network – Top Secret Enterprise Services (DCIN-TS ES) which is a DoD-provided, TS/SCI, integrated voice, video, and data, global communications network that facilitates collaboration among senior leaders and key staff. The Lone Wolf program boasts a professional workforce comprised of specialists throughout the Information Technology lifecycle and who contribute to a positive work environment.
The Lone Wolf Team is Mission Focused, Customer Oriented, Process Guided, and Solutions Driven. Candidates interested in joining the team must be critical thinkers, have a strong work ethic, and be able to work independently or as a member of a team in a dynamic environment that supports a critical and rewarding mission. We value candidates who are detail-oriented while also being able to think and react quickly to emerging and unique problem sets. To be successful, you must be able to rapidly adapt and learn how to operate the front and back end of new products and processes. The Team is expected to grow and is looking for people who can apply disciplined processes and provide imaginative solutions that enable the adoption of innovation and emerging technologies that create opportunities for transformative change.
Responsibilities:
The duties and responsibilities of the Systems Administrator, Staff include, but are not limited to, the following:
Oversee the functionality and performance of a network operations center that supports IT infrastructure across various locationsCreate, track, update and oversee policies and standards for the allocation of IT and computing resources, while ensuring the integrity and security of the network infrastructure
Diagnose and solve customer issues, manage customer accounts, establish, and repair customer accounts, and find ways to improve support procedures.
Offer comprehensive support to end-users by addressing their inquiries and troubleshooting issues through multiple channels, including email, phone calls, and remote assistance, ensuring timely and effective solutions
Address requests and manage tracking, documentation, and reporting of network systems and hardware accountability, as well as overs the proper destruction of materials
Leverage various tools and utilities to deliver remote technical support for desk-side equipment, troubleshooting and resolving issues efficiently from a distance
Keep detailed records of incidents and escalate issues to the appropriate support level, following established policies and procedures
Regularly apply patches and perform maintenance on servers, workstations, storage area networks, and other critical infrastructure components to ensure optimal performance and security
Implement and distribute software across systems using technologies like MECM (Microsoft Endpoint Configuration Manager), ensuring efficient and automated deployment processes
Perform remote imaging and configuration tasks for systems that are in different geographic areas, ensuring seamless integration and management across dispersed locations
Offer guidance and training to end-users, while also advising and updating senior leadership with relevant information
Stay informed and enhance knowledge of the latest trends, advancements, and best practices in relevant technologies as assigned, ensuring expertise is current and applicable to the organization’s needs
Contribute to and actively engage in special projects as needed, providing support and expertise to ensure their successful execution and alignment with organizational goals
Requirements:
Must be able to work a 40-hours of shift work; shifts vary from Days (0630 – 1500), Swings (1430 – 2300), & Mids (2230 – 0700); Sunday through Saturday
Ability to work overtime during critical peaks and be available to meet last minute requests for overtime if needed
Ability to travel (5-10%) primarily within 75 miles
Familiarity with MS Office applications such as Excel, Word, Outlook, SharePoint, Project and Visio
Exceptional attention to detail; excellent verbal and written communication skills; strong critical thinking, organizational, time-management, and problem-solving skills
Ability to work both independently and as part of a team in a dynamic environment
Clearance Required:
Must have active Top-Secret clearance with SCI or TS with the ability to acquire SCI
Minimum Education:
High School Diploma
Minimum Years of Experience:
5 years of relevant experience
Required Certifications:
Ability to meet or exceed DODD 8140/8570 IAT Level 2 Requirements, to include CE certification
An Operating System (OS) Certification (such as Windows, Oracle, Linux, Azure, etc.), or the ability to obtain an OS certification before start date
Preferred:
Bachelor’s degree in IT related field
Experience with ITIL
Experience with ServiceNow
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Pay Transparency Verbiage
Amentum’s health and welfare benefits are designed to invest in you and in the things you care about. Your health. Your well-being. Your security. Your future. Eligible employees and their dependents may elect medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan, and, if eligible, a deferred compensation plan and Executive Deferral Plan. Employees will also receive 17 days of vacation per year, seven paid holidays, plus floating holidays and caregiver leave. Hired applicants will be able to purchase company stock and have the opportunity to receive a performance discretionary bonus.
The base salary range for this position is $105 to $115K. This range reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
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Job Hiring / Colorado Springs, CO / Systems Administrator >> APPLY/LEARN MORE >> https://de.jobsyn.org/3c3a5929d83047969b603b1f90e5d9c88003 >> #job #jobs #hiring #BGJobs
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