YAKIMA, WA Consumer Direct Care Network Washington

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SERVICE AREA : Tri-Cities or Yakima

JOB SUMMARY

Service Coordinators maintain and coordinate a caseload of caregivers who are providing services for Clients enrolled in Medicaid programs. These duties include assisting with day-to-day functions as well as answering questions related to the provision of these services, while following company policy, Federal/State regulations, program rules, and contract requirements.

JOB DUTIES

Assist IPs, Clients, and stakeholders through multiple communication channels (e.g. phone, email, in-person, etc.)

Demonstrate excellent customer service skills

Assist caregivers in navigating services, web portal, and EVV systems as needed

Ability to demonstrate dependability and to meet position requirements with little direct oversight

Effective written and verbal communicator

Demonstrate effective problem solving and decision-making skills

Exhibit computer proficiency

Some travel in region may be required

Other duties as assigned

QUALIFICATIONS

Bachelor’s degree preferred, but not required

1 year of previous experience working with individuals with disabilities or the elderly preferred

Combination of education and experience

Bilingual in Arabic, Russian, and/or Spanish highly preferred

The incumbent typically works in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office. Incumbent may encounter frequent interruptions throughout the workday. The employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

S:SKLNGRUS

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Consumer Direct Care Network Washington

Job Hiring / YAKIMA, WA / Service Coordinator / Consumer Direct Care Network Washington >> APPLY/LEARN MORE >> https://de.jobsyn.org/2822886d45554ca39e4cbf2f3a3ab0278003 >> #job #jobs #hiring #BGJobs  … View

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