BROOKLYN, NY NYU Grossman School of Medicine
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NYU Grossman School of Medicine is one of the nation’s top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health, the Grossman School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care. At NYU Langone Health, equity, diversity, and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace diversity, inclusion, and individual skills, ideas, and knowledge. For more information, go to med.nyu.edu , and interact with us on LinkedIn , Glassdoor , Indeed , https://facebook.com/NYUSchoolofMedicine Facebook , https://twitter.com/nyuschoolofmed Twitter and https://instagram.com/nyuschoolofmed Instagram .
Position Summary:
We have an exciting opportunity to join our team as a Faculty Group Practice Secretary II.
The Faculty Group Practice Secretary II will perform a variety of front-end administrative tasks to support practice operations, including greeting patients, answering calls, scheduling patient appointments, and other administrative duties as needed. The position also serves as a lead in front desk operations, providing training and support for the onboarding of new hires.
Job Responsibilities:
Greets patients professionally, both in person and on the phone.
Answers patient questions and/or properly refers questions and issues to the appropriate contact.
Optimizes provider schedules and patient access by establishing and maintaining efficient scheduling templates.
Promotes a positive patient experience throughout all patient interactions, whether in person, by phone, or other media.
Ensures availability of treatment information by retrieving and updating patient records.
Verifies insurance information and obtains information needed to schedule and bill for services.
Maintains office inventory and equipment by anticipating supply needs and expediting supply orders.
Performs other duties as needed.
Administrative Responsibilities:
Serves as a lead in front desk operations by being the primary trainer and supporting the onboarding of new front desk employees.
Responsible for greeting patients and performing intake functions, including registration, forms collection, updating information, and co-payment collection.
Monitors Department Appointment Report (DAR) for checkmate “kick-outs,” appointment notes, insurance flags, and/or patients who need further assistance.
Gathers all patient demographic-related data and materials from patients and/or their representatives. Obtains insurance information (ID card, member/group numbers, etc.), verifies insurance eligibility electronically, and collects insurance referrals if applicable.
Advises and/or collects patient and financial-related documents and policies for patient visits, including HIPAA, NOPP, MSPQ, ABN, Non-Participating, etc., and obtains signatures where appropriate.
Enrolls patients over the age of 5 in Patient Secure by obtaining the palm scan and a photo.
Promotes the utilization of CheckMate kiosks. Greets and assists patients in using the CheckMate kiosk when needed.
Scans all necessary documents into Epic, following scanning guidelines and best practices for uploading outside documents (results, records, forms, etc.). Ensures scanned documents are uploaded to the correct loca
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NYU Grossman School of Medicine
Job Hiring / BROOKLYN, NY / Secretary II (FGP) *Bilingual Russian Preferred, Brooklyn* / NYU Grossman School of Medicine >> APPLY/LEARN MORE >> https://de.jobsyn.org/b862e40d61f04b9281d24436c65bc3838003 >> #job #jobs #hiring #BGJobs … View
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