Incident Management Coordinator I – Asset-Light Fl, Medina, OH

Medina, OH  ArcBest

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Job Description

The Asset-Light Safety Specialist provides operational safety, compliance, and risk management for ArcBest Asset-Light services, independent contractors, and contract carriers and is responsible for monitoring safety performance and ensuring compliance with company safety policies and procedures, all applicable federal, state and local regulations, safety requirements and rules. This position must maintain professionalism in their interactions with others and demonstrate the ability to build trust, overcome adversity, influence, and inspire positive change.

Responsibilities

Enforce company safety policies and regulations to establish a culture of safety.

Provide leadership, expertise, guidance, and support regarding the development and implementation of operational safety policies, procedures, standards, and requirements to ensure compliance with all applicable federal, state, and local regulations, safety requirements and rules.

Ensure that all commodities shipped with Asset-Light services are compatible with company policy, insurance requirements, state, and federal regulations.

Represent Asset-Light services and independent contractors with government and law enforcement agencies to promote the company’s positive and responsible public safety image.

Assess and identify risks to ArcBest Asset-Light, our customers, independent contractors, and the public.

Monitor Asset-Light services independent contractor and contract carrier safety performance to ensure compliance with company safety policies and procedures, all applicable federal, state, and local regulations, safety requirements and rules.

Provide operational safety, compliance, and risk management for Asset-Light services, independent contractors, and contract carriers.

Other duties and projects, as assigned.

Maintain confidentiality of legal, safety, and proprietary information.

Maintain current knowledge of regulatory requirements, update management of changes, and implement policies and procedures to address.

Maintain professionalism in interactions with others and demonstrate the ability to build trust, overcome adversity, influence, and inspire positive change.

Assist with the continuous improvement, development, and management of company safety programs, policies, and procedures.

Serve as direct contact for independent contractors and contract carriers regarding Asset-Light services safety policies, procedures, questions, and issues.

Collaborate with management and operations teams to execute company safety policies and programs and ensure compliance with all applicable federal, state, and local regulations.

Ensure leadership and operations teams are trained and knowledgeable of their safety responsibilities.

Coordinate the recovery and delivery of shipments with hours of service restrictions.

Monitor regulated and non-regulated independent contractor hours of service and compliance.

Ensure all regulatory safety and compliance training is current and completed as required.

Analyze safety metrics and review incidents to identify trends and recommend solutions to reduce risks and frequency.

Ensure proper securement, disposition, and reporting of cargo damaged in an incident, during transit or notated at pick-up and/or delivery.

Coordinate vehicle towing, repairs, and inspection of vehicles involved in an incident and Roadside Inspections (RSI) with violations to ensure the safe operation of the vehicle.

Complete incident investigations, post-accident testing, reporting, and notification in compliance with company safety policies, procedures, laws, and regulations.

Provide incident management, emergency response, assessment, recovery, and assist with the disposal/reclamation of hazardous materials/waste involved in a transportation incident.

Facilitate dispute resolution and interpretation of safety policies and regulations.

Requirements

Education:

Bachelor’s Degree

Safety related degree or certification

Experience:

5 years previous Specialist experience with DOT and FMCSA regulations or related safety experience in commercial motor vehicle management

Previous Specialist experience, preferred

Computer Skills:

Comprehensive knowledge of Microsoft Office Suite, required

Additional Requirements:

Ability to obtain secret level clearance from the Department of Defense, required

Knowledge of U.S. Department of Transportation Federal Motor Carrier Safety Regulations (FMCSR), required

Knowledge of Hazardous Materials Regulations and compliance (49 CFR Parts 107, 171-180 and 390-397), required

Competencies:

Accuracy and Attention to Detail

Coaching Others

Communication

Conflict Management

Decision Making and Critical Thinking

Managing Multiple Priorities

Problem Solving

Relationship Management

Other Details

Work Hours:

Generally, 1800 – 06:00 am, Friday, Saturday, Sunday with occasional irregular hours depending on workload.

Compensation:

This is an hourly position paid biweekly.

About Us

ArcBest® is a multibillion-dollar integrated logistics company that helps keep the global supply chain moving. We offer ground, air, and ocean transportation through various capacity providers, including our LTL carrier ABF Freight®, our truckload service MoLo®, and our expedite fleet, Panther Premium Logistics®. Through our managed solutions, we partner with customers to create logistics strategies that increase operational efficiencies, reduce costs and give better insights into their supply chains. We also offer moving services through U-Pack®. Our technology and innovations team, ArcBest Technologies, provides custom-built solutions, leading-edge technology, and advanced analytics that help support our customers and optimize supply chains. Want to join the ArcBest team? We’re looking for top talent who supports our values-driven culture and is driven to deliver an excellent customer experience.

An Equal Opportunity Employer M/F/Vet/Disability

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