Collections Representative, Whiteville, NC

Whiteville, NC  Adecco US, Inc.

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Adecco is assisting a local client recruiting for Collections Representative opportunities in Whiteville, NC. This is an excellent opportunity to join a long-standing company in the auto finance industry and get your foot in the door with a team that values growth and customer relationships. If Collections Specialist sounds like something you would be interested in, and you meet the qualifications listed below, apply now!

Responsibilities for a Collections Representative include but are not limited to:

Collect delinquent accounts in a timely, professional manner following all standardized procedures

Meet performance expectations for call volume, contact rates, and resolution targets

Handle inbound and outbound calls to negotiate payment arrangements and assess customer ability and willingness to pay

Determine cause of delinquency and recommend best course of action (i.e., deferral, skip tracing, credit reporting, etc.)

Accurately document account activity using internal systems (action codes, rescheduling features, etc.)

Communicate updates to branch lenders and supervisors on accounts at risk of repossession, charge-off, or foreclosure

Initiate skip traces or credit reports as needed

Process payments, account updates, and send appropriate letters per company policy

Candidates for this Collections Representative role must meet the following requirements to be considered:

High school diploma or equivalent

Strong verbal and written communication skills

Excellent problem-solving, time management, and organizational skills

Familiarity with Microsoft Office applications (Outlook, Word, Excel, PowerPoint, Access)

Ability to work independently and in a team environment

Willingness to work a flexible schedule, including occasional overtime and one Saturday per month

Preferred Qualifications:

Previous experience in collections, customer service, or sales

Bilingual in English and Spanish

What’s in this Collections Representative position for you?

Pay: $ 15.00/hour

Shift: Monday to Saturday, 8:00 AM – 9:00 PM (flexible weekly schedule provided in advance)

Duration: 12-month temp-to-hire assignment

Weekly paychecks

Business casual environment

Opportunity for permanent hire based on performance

This Collections Representative position is being recruited for by one of our Centralized Delivery Team and not your local Branch. For instant consideration for this Collections Specialist position and other opportunities with Adecco in Whiteville, NC, apply today!

Pay Details: $15.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

The California Fair Chance Act

Los Angeles City Fair Chance Ordinance

Los Angeles County Fair Chance Ordinance for Employers

San Francisco Fair Chance Ordinance

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Collections Representative, Whiteville, NC

Whiteville, NC / Adecco US, Inc. / Collections Representative

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Collections Representative, Whiteville, NC

Whiteville, NC / Adecco US, Inc. / Collections Representative

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